Series
Office of Water Services National Customer Council, and WaterVoice: Annual Reports
Catalogue reference: JC 3
What's it about?
JC 3
This series contains the annual reports of the National Council of the Office of Water Services.
Full description and record details
-
Reference (The unique identifier to the record described, used to order and refer to it)
-
JC 3
-
Title (The name of the record)
- Office of Water Services National Customer Council, and WaterVoice: Annual Reports
-
Date (When the record was created)
-
1993-2004
-
Description (What the record is about)
-
This series contains the annual reports of the National Council of the Office of Water Services.
-
Related material (A cross-reference to other related records)
-
Some other publications of the National Customer Council are in JC 6
-
Held by (Who holds the record)
- The National Archives, Kew
-
Legal status (A note as to whether the record being described is a Public Record or not)
-
Public Record(s)
-
Language (The language of the record)
-
English
-
Creator(s) (The creator of the record)
-
- Office of Water Services, OFWAT National Customer Council, 1993-1993
- WaterVoice, 2002-2002
-
Physical description (The amount and form of the record)
-
14 volume(s)
-
Access conditions (Information on conditions that restrict or affect access to the record)
-
Open
-
Immediate source of acquisition (When and where the record was acquired from)
-
From 1997 Office of Water Services
-
Accruals (Indicates whether the archive expects to receive further records in future)
-
Series is accruing
-
Administrative / biographical background (Historical or biographical information about the creator of the record and the context of its creation)
-
The Ofwat National Customer Council (ONCC) was set up in March 1993 by the Director General of Water Services with the support of the Secretary of State for the Environment and the President of the Board of Trade to strengthen the national representation of water customers' interests. It is a non-statutory body which complements the work of the ten regional Ofwat Customer Service Committees in protecting the interests of customers. Its members are the chairmen of the ten Customer Service Committees and the Director General of Water Services. The Council is supported by a secretariat based in Ofwat's Customer Service Committees Appointments and Performance Division.
In April 2002 the regional committees and the ONCC collectively adopted the name, WaterVoice.
Under the Water Act 2003, a new consumer representational organisation, The Consumer Council for Water, was constituted, in October 2005.
-
Record URL
- https://beta.nationalarchives.gov.uk/catalogue/id/C9946/
Catalogue hierarchy
This record is held at The National Archives, Kew
Within the department: JC
Records of the Office of Water Services (OFWAT) and the Water Services Regulation...
You are currently looking at the series: JC 3
Office of Water Services National Customer Council, and WaterVoice: Annual Reports