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Department

Records created or inherited by The Adjudicators Office

Catalogue reference: JP

What's it about?

JP

Records of the Revenue Adjudicator's Office and The Adjudicator's Office relating to citizen complaints about the way in which in the Inland Revenue (and later HM Revenue and Customs) and related bodies handle their affairs. Annual reports are in...

Full description and record details

Reference

JP

Title
Records created or inherited by The Adjudicators Office
Date

1994-2004

Description

Records of the Revenue Adjudicator's Office and The Adjudicator's Office relating to citizen complaints about the way in which in the Inland Revenue (and later HM Revenue and Customs) and related bodies handle their affairs.

Annual reports are in JP 1.

For series created for regularly archived websites, please see the separate Websites Division.

Held by
The National Archives, Kew
Legal status

Public Record(s)

Language

English

Creator(s)
  • Revenue Adjudicators Office, 1993-1995
  • The Adjudicators Office, 1995-1995
Physical description

2 series

Access conditions

Open unless otherwise stated

Immediate source of acquisition

from 2000 The Adjudicators Office

Subjects
Topics
Taxation
Administrative / biographical background

In February 1993, the Chancellor of the Exchequer announced the appointment of an adjudicator to investigate complaints about the way the Inland Revenue and its agency, the Valuation Office Agency, had dealt with a citizen's affairs. The first Adjudicator was appointed on 1 July 1993.

In April 1995 the remit was extended to include the work of HM Customs and Excise and the Contributions Agency. The name of the organisation changed to The Adjudicator's Office to reflect this. The Contributions Unit of Northern Ireland was added to the remit in 1998.

The Adjudicator acts as a fair and unbiased referee looking into complaints about HM Revenue & Customs (HMRC), including the Tax Credit Office (TCO), and the Valuation Office Agency (VOA). The Adjudicator also looks into complaints about the Office of the Public Guardian (OPG) and The Insolvency Service.

Record URL
https://beta.nationalarchives.gov.uk/catalogue/id/C174/

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This record is held at The National Archives, Kew

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Records created or inherited by The Adjudicators Office

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